Posts by Tim Shaw

The Forgotten Element of Management 101 – Managing Up 2/3

An under-recognized break in the chain of communication is a manager’s or supervisor’s desire and/or ability to communicate “upwards” within their organization. While we routinely read and learn about how to engage staff and be a team player, far less is written about “managing up” within one’s organization. Continue to Part 3

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The Forgotten Element of Management 101 – Managing Up 3/3

A key driver of a manager’s success is their ability to proactively keep their boss in the loop and engaged. In that regard, I regularly advise managers to keep a journal of items and issues which: 1 – require boss’s decisions and direction 2 – would benefit from boss’s input although the decision rests with…

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How does art meet science in management? 1/3

I have had the benefit of splitting my business advisory career learning the art and science of management. I initially learned the science of management in downtown Toronto’s major corporations and Ottawa’s government departments and agencies. The second half of my career has been spent working predominantly with mid-sized owner-managed businesses in Canada where management…

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How does art meet science in management? 2/3

I believe that every decision should start with the facts and analysis (the science) needed to represent a decision “backdrop”. You noticed I said “backdrop”. Because science isn’t always the answer (but often is). Sometimes “feel” trumps what the analysis produces.  However, feel without knowing the science of the decision can be dangerous. The truly…

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