10 Laws of Business 3/3

6. Leadership must be ‘firm but fair’ in dealing with matters of importance.

7. Listening, questioning and emotional intelligence are skills that should be developed at all levels in the organization.

8. Every day should start with one being up to date with the news, sports scores and current events. This knowledge gives one the confidence to initiate small talk and prompt discussions which will ultimately lead to relationships being formed and nurtured.

9. Show up and on time.

10. No matter your personal circumstances, demonstrate a positive attitude.