Today’s Challenge – Separating the Wheat from the Chaff 3/3
In business, we can rationalize performance around such factors as activity level, potential, customer satisfaction, quality and more but ultimately the only true measure of overall performance is sustainable or normalized profit. The profit metric is the total score which sums up the effectiveness of all strategies, tactics, actions and follow through in a given period. Companies like the big Canadian banks have figured this out and it’s why they have been around so long. Indeed, profit is the wheat among the chaff.